RoadRunner 9.0

SupportSoft RoadRunner is a software solution designed to optimize customer support processes and enhance the overall customer experience.

SupportSoft RoadRunner offers features such as remote desktop support, self-service knowledge base, ticketing system, analytics and reporting, and customer feedback management.

SupportSoft RoadRunner streamlines support operations by providing efficient self-service options, automating ticket management, enabling remote troubleshooting, and capturing valuable customer feedback.

Yes, SupportSoft RoadRunner is designed to integrate with various CRM and ticketing systems, allowing organizations to leverage existing infrastructure while gaining the benefits of RoadRunner's advanced features.

Yes, SupportSoft RoadRunner is scalable and can be customized to meet the needs of small businesses as well as large enterprises with extensive customer support requirements.

Yes, SupportSoft RoadRunner can be deployed both as a cloud-based solution or on-premises, providing businesses with flexibility in choosing the deployment model that best suits their needs.

SupportSoft RoadRunner follows industry-standard security practices to protect customer data. It offers data encryption, access controls, and ensures compliance with data privacy regulations.

Yes, SupportSoft RoadRunner enhances customer satisfaction by providing quick and efficient support through various channels, empowering customers with self-service options, and continuously gathering feedback to improve service quality.

Yes, SupportSoft RoadRunner offers advanced analytics and reporting features, allowing organizations to gain insights into support performance, identify trends, and make data-driven decisions to optimize their support processes.

Yes, SupportSoft provides comprehensive training and support resources to help users get familiar with RoadRunner's functionalities and maximize its benefits.